Terms and Conditions

By using Crap Nabbers’ pet waste removal services, you agree to the following Terms and Conditions. Please read them carefully—we promise to keep it as poop-free as possible.

What We Do

Crap Nabbers provides professional pet waste removal services for residential and commercial properties. Our job? Scoop the poop, so you don’t have to.

Service Scheduling & Access

  • Clients are responsible for ensuring safe and unimpeded access to the yard or service area on scheduled cleanup days.
  • Locked gates, aggressive pets, or obstructions may prevent us from completing the job. If access is denied, you may still be charged for the visit.
  • We’ll always notify you of any missed or rescheduled appointments.

Payment Terms

  • Payments must be made before or at the time of service unless otherwise agreed upon.
  • Recurring services are billed on a weekly, biweekly, or monthly basis, depending on your selected plan.
  • Crap Nabbers reserves the right to suspend services for late or non-payment.

Yard Conditions

  • For best results, yards should be mowed and reasonably clear of excessive debris, tall grass, leaves, snow, or flooding.
  • If we arrive and the yard is inaccessible or unsafe to clean, we’ll notify you and reschedule when possible.
  • We do not perform landscaping, lawn maintenance, or hazardous material removal.

Pet & Human Safety

  • We’re animal lovers, but for safety, we ask that aggressive pets be secured during visits.
  • Our team is trained to work around friendly pets, but we’re not responsible for pet escapes if gates are broken or left unsecured.

Weather Policy

  • We scoop in most weather conditions—rain or shine. However, for extreme weather (lightning, icy conditions, or flooding), we may reschedule for safety reasons.
  • In the event of weather delays, we’ll notify you and work to complete service ASAP.

Service Guarantee

We stand behind our work. If you’re not happy with a cleanup, let us know within 24 hours and we’ll return to fix it—free of charge.
We believe every yard should be stink-free and stress-free!

Cancellations & Refunds

  • You may cancel or pause your service at any time with at least 24 hours’ notice.
  • Refunds are not provided for services already performed, but future prepaid services can be credited or refunded based on your preference.

Liability

Crap Nabbers is not liable for damage to lawns, plants, or property that occurs due to unseen hazards like sharp objects, hidden cables, or pet-related issues.
We aim to scoop poop, not trouble.

Modifications to Terms

We may update these terms from time to time. Continued use of our services means you accept any changes. We'll keep you informed when updates happen.

Contact Us

If you have any questions, concerns, or even compliments (we love those), feel free to reach out to us anytime. You can contact us via email or give us a call. Crap Nabbers proudly serves Palestine, TX and the surrounding areas.